Ocean Bank will reopen its Orlando Branch on Friday, October 11th.
Our thoughts are with those affected by Hurricane Milton.
Online banking and mobile banking continue to be available. To find the nearest ATM free of charge, click here.

In observance of Veterans Day, we will be closed Monday, November 11th. We will resume regular business hours on Tuesday, November 12th.

Ocean Bank - Financial Results as of September 30, 2024. Continued Financial Strength Learn more

California Privacy Statement


California Privacy Statement


 

Your privacy is important to us. This California Consumer Privacy Act Notice directs how Ocean Bank (“Company,” “we,” or “us”) collect, use, and disclose personal information relating to California residents covered by the California Consumer Privacy Act of 2018 (“CCPA”) and California Privacy Rights Act (“CPRA”). This Notice is provided pursuant to the CCPA and CPRA. 

 

 

Introduction

Collection and Disclosure of Personal Information


We may collect and disclose Personal Information to third parties for our business purposes. The following categories of Personal Information relating to California residents covered by this Notice are:

 

The categories of sources from whom we collected this Personal Information are:

  • Directly from a California resident or the individual’s representatives
  • Service Providers, Consumer Data Resellers and other third parties
  • Public Record Sources (Federal, State or Local Government Sources)
  • Information from our Affiliates
  • Website/Mobile App Activity/Social Media
  • Information from Client Directed Third Parties or Institutions representing a Client/Prospect
  • Information from Corporate Clients about individuals associated with the Clients (e.g., an employee or board member)

 

The categories of service providers and third parties to whom we may disclose Personal Information for our business purposes described in this privacy Notice are:

  • Affiliates and Subsidiaries of Ocean Bank
  • Vendors and Service Providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure, customer service, email delivery, auditing, marketing and marketing research activities
  • Partners and Third Parties who provide services such as payment, banking and communication infrastructure, storage, legal expertise, tax expertise, notaries and auditors, who promote the Bank and its financial services and products to customers and other prospective buyers
  • Other Third Parties who enable customers to conduct transactions online and via mobile devices, support mortgage and fulfillment services, vehicle loan processes and aggregators (at the direction of the customer)
  • Government Agencies as required by laws and regulations

Use of Personal Information

 

Ocean Bank may use Personal Information relating to California residents to operate, manage, and maintain our business, to provide our products and services, and to accomplish our business purposes and objectives, including the following:

  • Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity
  • Short-term, transient use where the information is not disclosed to a third party and is not used to build a profile or otherwise alter an individual consumer’s experience outside the current interaction, including, but not limited to, the contextual customization of ads shown as part of the same interaction
  • Auditing related to a current interaction and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards
  • Undertaking activities to verify or maintain the quality or safety of a service controlled by us, and to improve, upgrade, or enhance the service controlled by the business
  • Debugging to identify and repair errors that impair existing intended functionality
  • Undertaking internal research for technological development and demonstration
  • Complying with laws and regulations and to comply with other legal process and law enforcement requirements (including any internal policy based on or reflecting legal or regulatory guidance, codes or opinions)

Rights under the CCPA and CPRA

 

If you are a California resident, you have the right to:

 

1.  Request we disclose to you free of charge the following information covering the 12 months preceding your request:

     a.  the categories of Personal Information about you that we collected;

     b.  the categories of sources from which the Personal Information was collected;

     c.  the purpose for collecting Personal Information about you;

     d.  the categories of third parties to whom we disclosed Personal Information about you and the categories of Personal Information that was disclosed 

         (if applicable) and the purpose for disclosing the Personal Information about you; and

     e.  the specific pieces of Personal Information we collected about you.

 

2.  Request we delete Personal Information we collected from you, unless the CCPA recognizes an exception

 

3.  Be free from unlawful discrimination for exercising your rights under the CCPA

 

4.  Opt-out of the sale and/or sharing of Personal Information 

 

5.  Correct Personal Information if it is inaccurate. Ocean Bank will use its best efforts to correct Personal Information upon receiving a verifiable consumer request

 

6.  Limit sensitive Personal Information 

     a.  Examples of sensitive Personal Information are as follows: race, religion, sexual orientation, and geolocation

 

7.  Access information about automated decision making technology and a description of the likely outcome of the process 

 

8.  Opt-out of the use of automatic decision making technology

 

9.  Request that the Bank transmits personal information to another entity if technically feasible      

 

We will acknowledge receipt of your request and advise you how long we expect it will take to respond if we are able to verify your identity. Requests for specific pieces of Personal Information will require additional information to verify your identity.

 

For individuals submitting a request on behalf of another person, we may require proof of authorization and verification of identity directly from the person for whom the request is made.

 

For a company or organization submitting a request on behalf of another person, we may require proof of authorization from the individual such as a Power of Attorney and verification of identity directly from the person for whom the request is made.

 

In some instances, we may not be able to honor your request. For example, we will not honor your request if we cannot verify your identity or if we cannot verify that you have the authority to make a request on behalf of another individual. Additionally, we will not honor your request where an exception applies, such as where the disclosure of Personal Information would adversely affect the rights and freedoms of another consumer or where the Personal Information that we maintain about you is not subject to the CCPA’s access or deletion rights.

 

We will advise you in our response if we are not able to honor your request. We will not provide Social Security Numbers, driver’s license numbers or government issued identification numbers, financial account numbers, health care or medical identification numbers, account passwords or security questions and answers, or any specific pieces of information if the disclosure presents the possibility of unauthorized access that could result in identity theft or fraud or unreasonable risk to data or systems and network security.

 

We will work to process all verified requests within 45 days pursuant to the CCPA and CPRA. If we need an extension for up to an additional 45 days in order to process your request, we will provide you with an explanation for the delay.

 

How to Exercise Your Rights

Questions or Concerns

 

You may contact us with questions or concerns about this Notice and our practices by calling us at the phone number listed above.

 

Changes to This CCPA and CPRA Act Notice

 

We may change or update this Notice from time to time. When we do, we will post the revised Notice on this page with a new “Last Updated” date.